FAQs

You Asked, We Answered

 

When can I expect my package?

For customized clothing, it could take up to approximately two to three weeks for you to receive your items. Other than that, the standard time for your items is one to two weeks. Due to Covid-19, these times may vary but it is top priority to get it to you as fast as possible.

What is your return policy?

We gladly accept returns if needed for resizing for customized products. Contact by email.

What are the payment options?

We accept debit/credit cards payments along with PayPal as well.

What is Alyssa Chanel?

Click Here for more info.

When will collections be released?

You can find updated release dates on our Instagram but collections are dropped every few months.

How are the garments produced?

Everything is hand-made from the initial sketch, to the garment patterns, to the choice in fabric, and ending with the overall assembly of each piece presented.

Do you offer free shipping?

We are currently offering free shipping on ALL orders!